One Everyday Service Level
Most systems do not require 24/7 support most of the time. So why pay for it if you don't need it? CAMS provides a suite of essential support and managed services bundled into one streamlined package.
The Launch Assurance Program—The LAP of luxury.
"When you launch an important project, launch it with assurance."
—CorraTech Mission Control
TEN, NINE, EIGHT, SEVEN...
With CorraTech's Launch Assurance Program (LAP), we stand up a team who will stand by for the first 24 hours after launch to immediately remedy any software problems that crop up in your production system. This optional service is particularly vital for eCommerce and other transactional systems for which the site simply cannot fail. That said, the launch of any mission-critical application or system is a fraught undertaking and should be handled with the same care a mother brings to the launch of a new baby.
LIFT OFF!Having CorraTech standing by isn't quite the same as sitting in a mother's lap, but our LAP is the next best thing for making sure your software launch starts off on the right foot.
PAY FOR WHAT YOU NEED WHEN YOU NEED ITUnlike most software support programs that force you to choose between year round 24/7 support or online only support and maybe an offshore call center, LAP allows you to purchase 24-hour realtime support in convenient 24 hour blocks. Whatever your need—launching a new version, bringing a new user group online, or running a Cyber Monday sale—you can activate our Launch Assurance Program at any time for whatever period of time you need.
Because, sometimes, less is more
